A few minutes of preparation can make pickup day much simpler. Whether the car still runs or has been parked for months, the goal is to give the pickup team a clear picture of the vehicle and make sure you keep anything you need.
Remove personal belongings
Check the glove box, centre console, trunk, door pockets and under the seats. It is also worth removing garage openers, parking passes, charging cables and any documents you want to keep.
Have the vehicle basics ready
The year, make, model, approximate kilometres and a quick description of the condition help make the pickup conversation more useful. Mention visible damage, flat tires, missing parts, whether it starts, and whether the keys are available.
- ✓ Vehicle year, make and model
- ✓ Approximate kilometres
- ✓ Keys and available ownership information
- ✓ A quick note about damage, flat tires or missing parts
Share access details before pickup
A vehicle may be in a driveway, a tight side yard, a condo space, a repair shop or behind a gate. Let the team know about garage height, underground parking limits, visitor rules, narrow access or anything else that could affect the pickup plan.
Take one final look
Before the vehicle is collected, do one last walk-around. Make sure personal items are out, keep the items you need, and have any available documents ready. If something about the vehicle or location has changed, let the pickup team know before the appointment.

